PRIVACY POLICY
GuideHunting (“Company”, “we” or “us”) values its visitors’ privacy. This privacy policy summarizes what personal information we might collect, use, and disclose from a registered user or other visitor (“you”) in interacting with Company through GuideHunting.com. Please take a moment to carefully read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at the Company, and we go to great lengths to protect it.
This privacy policy does not govern the collection and use of information by companies that GuideHunting does not control, nor by individuals not employed or managed by GuideHunting. If you visit a web site that we mention or link to, be sure to review its privacy policy before providing the site with information.
This Policy is part of and incorporated into our Terms of Use, the contract between you and GuideHunting that governs this Site. That means provisions of those terms impact this Policy, so if you have not read the Terms of Use, read them now.
BY PROVIDING THE INFORMATION TO GUIDEHUNTING, OR BY USING OUR SITE, YOU AGREE TO THIS POLICY AND THE PRACTICES DESCRIBED HEREIN AND THE TERMS OF USE.
Reasons the Company Collects Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to the services offered by Services Providers and Guides on Company’s Site. If you do not want the Company to keep you up to date with our news and the latest information on products and services click GuideHunting.com and update your personal contact information and preferences.
Information the Company Collects and How the Information May be Used
It is always up to you if you wish to disclose personally identifiable information. However, if you elect not to provide us with such information, we reserve the right not to register you as a user or provide you with any services.
We may ask for your personal information when you’re discussing a service issue on the phone, participating in an online survey, registering your Services, or purchasing a Service. This use includes purposes such as responding to your requests, providing services, creating and maintaining of your Account (including without limitation the preparation, distribution and filing by third party service providers of various tax and other reporting forms on our behalf), and providing you with communication.
The information that we collect varies depending upon how you are interacting with our Site. Our registration forms generally required that you provide us with certain Personal Information and that you create and provide us with a password. When you interact with the Company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, date of birth, gender, contact preferences, your credit or debit card information and other information relating to a support issue or service.
We collect information regarding customer activities on our web sites. This helps us to determine how best to provide useful information to customers and to understand which parts of GuideHunting’s Site, the services offered through this Site, and Internet services are of most interest to them.
We may use personal information to facilitate the listing and booking of Services as well as for auditing, research, and analysis to improve the Services offered through this Site.
This information will be shared with Service Providers and Guides to which you book Services; and may be shared with third parties or in special circumstances as described elsewhere in this policy.
In posting to our Site, you agree not to provide any confidential or personal information relating to, or controlled by third parties unless 1) you have obtained any required permission to do so under applicable law; and 2) for personal information relating to someone other than you, you have informed the person whose data will be included that their personal information will be subject to this policy and you have obtained their consent to this Policy. You must do this even if an inability to obtain permission means that you cannot submit content or other information. By providing information to us, you represent and warrant that you have made all required disclosures and obtained all required permissions.
Your Online Account and Related Information
Our web site allows you to create an Account based on your personal information. This convenient service saves you time and allows for easier use of the services offered on this Site. In order to create your Account, you will need to create a personal profile by providing information such as your name, phone number, email address, and in some cases your mailing address or payment information such as credit card numbers, checking account numbers, and the like. The system saves the information in your personal profile and assigns you your own unique personal Account which you can use when performing various activities relating to our Site and the Services you book through this Site.
Publicly Displayed Information is Public
If you use a bulletin board, or post photographs, comments, Listings, or other information on our Site you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, the Company will collect that information from your interaction and the information will become publicly available.
When the Company Discloses Your Information
The Company takes your privacy very seriously. The Company does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within our corporate group globally who will take steps to safeguard it in accordance with our privacy policy.
There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide services through this Site. These companies may help us process information, fulfill customer orders, deliver services to you, manage and enhance customer data, provide customer service, assess your interest in the services offered, or conduct customer research or satisfaction surveys. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase services, provide us feedback on the Services offered, or access certain services, offers, and content on our web site.
The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated nonpersonally identifying information may be shared with third parties.
We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How the Company Protects Your Personal Information
The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Our web sites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.
Your Privacy Responsibilities.
To help protect your privacy, be sure not to share your Account number or password with anyone, be sure to log off the GuideHunting web site when you are finished, take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), by installing and updating suitable anti-virus software. Your emails to us are not necessarily secure against interception so do not include sensitive information in them. We generally will not ask for passwords or the like in an email and you should assume that if you get such a request, it might be fraudulent.
WE HAVE PUT IN PLACE PHYSICAL, ELECTRONIC, AND MANAGERIAL PROCEDURES TO HELP SAFEGUARD PREVENT UNAUTHORIZED ACCESS, MAINTAINS DATA SECURITY, AND CORRECTILY USE THE INFORMATION WE COLLECT FROM YOU. HOWEVER, WE DO NOT GUARANTEE SECURITY. NEITHER PEOPLE OR SECURITY SYSTEMS ARE FOOLPROOF, INCLUDING ENCRYPTION SYSTEMS AND PEOPLE CAN COMMIT INTENTIONAL CRIMES, MAKE MISTAKES OR FAIL TO FOLLOW POLICY. YOU ASSUME THE RISK OF ANY INADEQUCY OR FAILURE OF SECURITY AND AGREE TO DO WHAT YOU REASONABLY CAN TO PROMOTE SECURITY. If applicable law imposes any non-disclaimable duty (if any), you agree that the standard used to measure our compliance with that duty will be one of intentional misconduct.
Integrity of Your Personal Information
The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at GuideHunting.com. In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Privacy of Children
Protecting children’s privacy is especially important to us. The Company recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Company purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to the Company and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as
soon as possible. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our web site to persons 18 years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY’S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY’S WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THAT WEBSITE, NO INFORMATION OBTAINED BY THAT WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.
Cookies and Other Technologies
As is standard practice on many corporate web sites, our web site uses “cookies” and other technologies to help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, please consult with your internet browser and/or your internet service provider on how you can disable cookies. Please note that certain features of our web site will not be available once cookies are disabled.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use software to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. This software tells us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database.
Commitment to Your Privacy
As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.
International Users
The Company abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
Links to Sites of Other Companies
Our web site has links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Choice.
If you are not comfortable with this Privacy Policy, our Terms of Use, or disclosure, please do not provide us with personal information or other information or content, or otherwise use this Site.
Further Questions Regarding Privacy
If you have questions or concerns about the Company’s Customer Privacy Policy or data processing, please use the appropriate regional email addresses (see list below) to contact us. The Company’s Data Controller in your region will respond to your inquiry within 30 days.
Scott Dawson and Scott@guidehunting.com
If you do not want the Company to keep you up to date with Company news and the latest information on products and services log into your account and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Effective Date; Updates to Privacy Policy
The terms and conditions in this policy statement came into effect on the date on which they were posted to this Site. The Company reserves the right to revise, amend, or modify this policy at any time and in any manner. When we change the policy in a material way a notice will be posted on our web site along with the updated privacy policy. Your use of our web site and any other services provided by the Company after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.